FAQ

Your First Class

Clothes

What to wear? The short answer is, whatever you're comfortable in and allows you to MOVE! Leggings, shorts and t-shirts are popular and practical choices. As long as you feel good and can move with ease, we encourage you to dress up or dress down as you please!

Shoes

Lightweight trainers that don’t grip too much are ideal for all dance and fitness classes. We welcome heels to dance class if you dare but make sure they're supportive around the ankles and encase the foot!

I’ve never attended a dance class before, is At Your Beat suitable for me?

We pride ourselves in being the dance class for all abilities and experiences. For beginners AYB is the best starting point to advance your dance skills.

What is your cancellation policy?

You can cancel up to 12 hours before the start of the session without any charges to your account. If you have a membership, you are allowed 3 Late Cancellation or no- show per calendar month. Additional cancellation or no- show will be charged £10 each the following month.

Do I need to be a member to attend?

No, not at all! Drop in for your first class at only £10 with HelloBEAT. We offer many options to book classes and workshops. Come check out our Pricing section.

Are there changing and showering facilities at your studios?

We have shower facilities at Elephant & Castle location but not others.

How long do packages and class credits last on my Mind Body account?

Packages and Single Class credits expire after 6 months and Intro Deals expire after 1 month.

Do you teach one to one classes, corporate events and private parties etc?

We certainly do. To book or talk about your EventBEAT experience, email [email protected] .

How can I pay for a class?

Simply click on the class you want to attend from the Timetable to book your beat. We take payments through Mind Body. Unfortunately, we don't take cash payments on the door.

I’m a member - do I need to pay for/book into classes?

All classes and workshops must be booked and what you need to pay will depend on what your membership or package covers.

I have a question that isn’t covered here - who do I contact?

Simply email [email protected] with your question.